Rogers Xfinity TV
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4K

I clicked on a channel, it asked if I wanted to watch in 4K and I clicked it and now I can’t access any channels. The voice button, guide button won’t work and it says: video is unexpectedly unavailable. Anyone know how to fix this? I’ve turned every...

Lwebb83 by I've been around
  • 702 Views
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Resolved! Change Network Settings on Xi6 Set-top Box

I plugged in a set-top box.  It displays an error "There's a problem with the connection", shows additional text then an image that says Network Settings, which seems to be grayed out and an error code of RDK-03087.   I'm trying to connect the set-to...

hectop by I plan to stick around
  • 5504 Views
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Resolved! Removing Crave from Favorites

I cancelled Crave.I want to remove it from Favourites.I follow instructions but it does not give me the "Remove Favourite: option. Only Subscribe  Record and Channel Info.I have tried on the Favourites view and the All Channels view.How can I remove ...

schmidtp by I plan to stick around
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Resolved! Adding a switch to Ignite modem

Just "upgraded" to Ignite and I'm not much of a fan of it yet. My biggest issue is there are only two ethernet ports on the back of the modem. I need at least 4 to 6. So can I just plug a gigabit switch into one of these modem ports and will that wor...

Risquee by I'm here a lot
  • 15767 Views
  • 15 replies
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Resolved! What happened to Ignite TV only packages?

    Get Ignite TV without any additional services Ignite TV is now available as a standalone service. An Ignite TV Bundle with Ignite Internet is required to access streaming apps through Ignite TV. Discover the ultimat...

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Mick33 by I've been here awhile
  • 4446 Views
  • 6 replies
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Resolved! Weak WiFi

Hi, lately I have had to reboot the TV box a number of times each week, sometime multiple times a day. I notice the WiFi icon on the Rogers (Guide, Saved, etc) screen has one "bar" only & I wonder if that is the problem. I also notice the WiFi on my ...

nickdiamand by I plan to stick around
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Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
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  • 20 replies
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Resolved! Which TV packages offer International News theme pack?

Figuring out new 2-yr contract, possibly switching to Total, from Flex 20. Can't figure out if the $5 International News Theme Pack is available with Ignite Total, and glitches in the Rogers system prevented CSR today from accessing a lot of informa...

GF9 by I'm here a lot
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Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
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  • 18 replies
  • 1 likes

The lack of Classic Animation on Canadian TV

Since the demise of Teletoon retro in 2015, there has been no classic animation on Canadian TV. That includes on cable channels or streaming.. even though streaming services like Pluto and Tubi that offer Every Limited source of classic animation in ...

Mr-Stereo by I've been here awhile
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  • 2 replies
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not getting the US channels -

We pay for the premium package $179 month plus taxes and our contract and our print off today show that we get the 5 US channels as well (NBC ABC FOX PBS CBS) and on occasion do get them - but 90% of the time they are not available.  I have tried cal...

Robo89 by I've been here awhile
  • 2435 Views
  • 5 replies
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Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 12602 Views
  • 22 replies
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Resolved! New and repeat show recording

I recently upgraded to ignite. all good so far. have a question about recording "new" and "repeat" shows. Coronation street is on ever night at 7PM as a new show. it is also listed at 11:30 every night as a repeat show as well as sunday morning when ...

habsrule999 by I plan to stick around
  • 3512 Views
  • 6 replies
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Resolved! Adding Favourite Channels

I’m sure the answer to this is so obvious that I’m going to feel dumb but I have searched and searched and find no one asking this question.How do I create a favourite channel list?Thanks,Rick   **Labels Added**    

Ignite TV Connection Powering off

We currently have 4x TVs hooked up with individual ignite boxes for each TV in our restaurant dining room.  The boxes will routinely turn off multiple times throughout the day. Looking into it it could be a connection issue as the power savings setti...

LCGOrillia by I've been here awhile
  • 2413 Views
  • 7 replies
  • 0 likes