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Knowledge Base Articles

How to link your Apple Watch to your iPhone

Got a Rogers smartwatch plan? Learn how to link your Apple Watch to your iPhone. (Ensure your Apple Watch is paired to your iPhone via Bluetooth before you start.)     Open the Watch app on your iPhone, tap Cellular and then tap Set Up Cel...

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Returning a Wireless phone or accessory*

Return period:   In store purchase at a Retail store - Within 30 days from purchase date.Purchases made online and over the phone - Within 30 days of shipment of the device.Purchases ordered with In-store Pickup - Within 30 days of receiving t...

5G Internet — troubleshooting FAQs

What if I’m experiencing slow speeds? If you’re experiencing slow speeds, here are a couple things you can try:  Reboot the 5G Home Internet device: Locate the power cord of the device and unplug it until all the device’s lights are off.Wait 1...

FAQs about Rogers 5G Home Internet

Harness the power of Canada's largest 5G network at home with Rogers 5G Home Internet.   What is Rogers 5G Home Internet and who can get it? Rogers 5G Home Internet delivers internet service over the Rogers mobile network. The Rogers 5G Home Internet...

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