Crave suddenly says I do not have a subscription

[LianneBurwell]

I went to watch a show on Crave, which has been included with my Rogers subscription for years, and it tells me that I need a subscription. I tried signing out and signing back in with my Rogers credentials, but it still indicates that I do not have a subscription anymore,

[RogersMaude]

Good afternoon @LianneBurwell, 

Welcome to the Rogers Community and thank you for bringing this up to our attention. Were you able to resolve the issue preventing you from accessing your Crave subscription?

If your subscription was originally through Rogers, we'd be happy to take a take a deeper look into this and investigate what happened.

To do so, we'll need access to your account. Simply send a private message to @CommunityHelps so we can assist you further. 

For more information on our messaging system, click here. 

Thanks!

RogersMaude