Resolved! Android 14 update
When I will be able to update my galaxy s23ultra to Android 14? *Added Labels*
Forum Posts
Microphone works intermittently
I need help from. ROGERS! My phone's microphone turns off often and without notice. I have to restart my phone many times a week or even every day. I have device protection. I have gone to a few stores to try to swap out my phone (always in an Otter ...
Galaxy S20 One UI 5.0... still no eSIM support
Hi, Received Android 13 this morning and there is still no eSIM support. Is there an ETA on eSIM support (SIM card manager menu) for Galaxy S20 series? US carriers already have and the hardware is in the phone. thanks, **Labels Added**
Strange Android Auto navigation problem
My wife and I just signed up to Rogers. We both have A14 5G phones by Samsung.My phone is having an issue with navigation by voice in Android Auto. My Wife's phone is not.When I say "take me to destination" Android Auto returns..."Something went wron...
Andriod Wifi Calling - QoS DSCP Packet Priority
This is a very technical question; possibly a Rogers engineer could shed some light on this. I just bought a Samsung S20 Ultra, and I am troubleshooting poor audio (drop-outs) with WiFi calling. I took a packet capture of what the WiFi calling looks ...
Calls being blocked
Hi there, Recently my Rogers cell phone has started blocking calls from a specific number. I get no notification of a call, it goes straight to voicemail, and I only get a pop-up if the caller leaves a message. If I go into call history (Recents)...
Resolved! Shipping times for the Samsung s23 FE
How long is the backorder on the Samsung s23 FE as of Nov 30th, 2023? **Labels Added**
How can I get my old call log ?
Hi, I had been use Rogers mobile phone many years till Aug 2019, then using Fido. How can I download my call & message log on Rogers my account from 2017 to 2019? **Labels Added**
Likewise protection
HiMy claim was denied by likewise. I have contacted them but no reply.Is anyone know if it is gonna approve now or not??I lost my phone which I purchased from Rogers. I reported them the same day, but the next day I saw the claim was denied and now t...
Send Occasional SMS from Tablet Plan (DATA ONLY)
Hi I have a tablet plan (10$/month) with my share plan that I use on a cell phone. I need to respond to a one time text message and it's not going out. i tought that I was able to send a text message but like at a pay per use. Is there a way to enabl...
Galaxy S23 Ultra Android 14 update - 5G icon and Rogers carrier branding
Hi, I just updated to Android 14 on my S23U and the first thing I noticed is the awful 5G status icon that is jarringly different from the stock Samsung one. I already know I'm with Rogers and I don't, and I suspect other users don't, need Rogers' ca...
Lg Velvet Security Patch
My LG Velvet has not updated with the Aug Security Patch. As a result my work apps were wiped from my phone. How can i force this patch onto my phone? I have Android 13 and my phone says it is up to date. **Labels Added**
Cannot change system to desired language
My samsung S23 only allows the system language to be changed to english, french, chinese or korean.I would like to change my phone's language to japanese, but the phone does not allow it.Going to the tree dots menu, selecting "all languages" and chan...
Could someone please help me figure out how to get wi-fi calling working?
Good day Rogers Community, thanks for reading this message. Wi-Fi callling has been working fine since back at home, Canada. Currently traveled to china and it stopped working altogether, I have a samsung phone. All help, suggestions, thoughts are gr...
phone not working
Why is my phone not working *Added Labels*
Motorola edge 2022 shutting off mid call
I got my phone in March, and have warranty coverage on it.I'd installed some app that I was advised to get(tracking sleep or something).Anyways, after I installed that app, everything was good for a while. Then all of a sudden, while on a call, my ph...
SMS/MMS messages are received twice.
We use group SMS (3 people/phones) which may be changed into MMS, just because it seems that's what groups do. Very often messages are received twice. It seems clearing the cache temporarily solves the problem but that's not a solution; it's very ann...
One Plus 5G Access
When is Rogers going to offer access to the 5G network for One Plus phones? One Plus sold 10 million phones in 2021. 2023 will be higher as they hit the mark with the One Plus 11 5G. Is Rogers waiting for One Plus owners to move to another provider? ...
Resolved! Voicemail number not recognized
Hello,I am trying to set up my mom's voicemail.I tried calling both 1 and the 647-... voicemail number that is in the phone app, and got the same message: 'enter your phone number with the area code', then 'number is not valid 'Voicemail is included ...
Resolved! Double, Triple, Quadruple Text Messages
I'm hoping someone people here can shead some light on this issue of getting double, triple, quarduple text messages. I've had this issue with more then one model of phone and have tried new sim cards, account resets, factory resets and changed setti...