Hi, I’m using Rogers home internet. I started the service on June 3, 2023, with a contract that ends on June 3, 2025. According to the contract, it clearly states that the term ends on June 3. However, on my bill, it shows that the final billing peri...
Greetings, Just noticed my modem was rebooted by itself and I think it got updated its software. Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...
Apr 29 3025, intermittent outages continue this afternoon in London Northeast ***Edited Labels***
I have the ignite 500 package. Bizarrely... Rogers speed test reports speeds of 10 to 25 Mbps while speedtest.net is reporting speeds between 125 and 700+ Mbps. Any thoughts? ***EDITED LABELS***
This is the second Rogers TV/Internet outage in 2 months, first outage 4 hr & second 90min. For Barrie city this is a wonderful experience when having family movie night. I see Bell Fibe service here is slightly better than dial-up (10MB) and satelli...
Is anyone else experiencing any internet outage in edmonton? ***Added Labels***
While my home was being constructed we had the Rogers modem at a temporary post on at the property line (Marked as A). The home is now built and we need the service to be removed from the temporary post and brought into the house (Marked as B). We w...
I would like to connect my XB7 in bridge mode with my router I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online - it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...
Does Rogers permit technicians to entry a property to perform work, even if the owner is unaware? I had a temp line that recently got buried again. We were only told by the burial team that a technician will come to perform the switch over within two...
Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...
NEED SUPPORT FOR DETECTION WI-FI NETWORK. I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...
Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...
Hi there, We have the XB8 modem and the 2GB internet plan with rogers/shaw. When testing the speeds through the Infinity APP we average 1600mbps and have never reached 2GB speeds. We also have 2 of the new pods. Our sons new gaming pc still has lag a...
Hi, is there an internet outage in Caledon East? I haven’t had internet for over 24 hours.Customer service said a ticket was created.I was advised to post here. Not sure what details are required.TV is working. Tried all the usual fixes. ***Edi...
Trying to create a separate SSID to contain traffic from different devices on the modem but as in many instructions - there is no option to create a secondary SSID under Multiple SSIDs in the Wireless section. Seems the firmware still remains similar...
Last two years very bad experience I have gone through. Every time called customers service they said ok I have mixed your account and again I got extra bill. Twice I call today but no one listening to me I want cancel my Internet plan. Please cancel...
If I was to terminate rogers internet service, will I still be able to access my rogers yahoo @ rogers.com domain? I used outlook on my pc for over 20 years and now I can no longer access it using the outlook client because the app password generato...
Just upgraded from 1G to 2G for a better gaming experience and overall better online speeds. I’m reaching the same speeds I had when I was on 1G and not sure what else I can do to fix this.Primarily use PS5 for gaming - upgraded to a 1.5ft cat8 ether...
Trip or choke hazard?. How can this network upgrade be left like this. Minimum wage contractors. ***Added Labels**
New custy feeling grumpy. New Ignite Modem/router, plug-n-play instalation, Except not. Flashing orange light for one hour; seems like an upstream issue on Rogers end. Is anyone from Rogers CX or Tech Support available? ***ADDED LABELS, CHANGED TITLE...
